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Sam LlewellynThank you HC Bike Tours and Aigars Paegle for an exceptionally well organised training camp catered to our goals whilst touring the beautiful island of Gran Canaria. Thoroughly recommended for any cycling enthusiast and i will be back!
Thank you, Sam! all testimonials
01/DESIGNED FOR AVID CYCLISTS We ride 60+ miles a day
02/WE ARE PROFESSIONALS 10+ years’ experience
03/NOT AN ORDINARY TOUR We provide one of the best services on the market
04/RIDE WITH THE OWNER Founder personally ensures your well-being
05/GUESTS, NOT CLIENTS We enjoy our guests becoming our friends
Terms & ConditionsHC Bike Tours Terms & Conditions
All reservations with HC Bike Tours are subject to the following Terms & Conditions of this Contract (hereinafter referred to as Terms & Conditions):
When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions.
HC Bike Tours charges for its tours in American dollars (USD) or euros (EUR).
The tour price is per person, based on double occupancy and includes the items mentioned in the itinerary. Single room requests are subject to supplemental charges, and must be requested at the time of booking. Tour capacity is limited to a maximum and a minimum number of guests. A reservation is made by completing our online booking form or booking form send to HC Bike Tours email. This is to ensure that you are familiar with Terms & Conditions and our Release from Liability.
HC Bike Tours will not be liable for any additional expenses incurred through delay, accident or disruptions of planned itineraries beyond our control, e.g. war, threat of war, riots, civil strike, terrorist activity, strikes, governmental action, natural disasters, extreme weather conditions, fire, technical problems of transport, closure of ports or airports, cancellation or changes of schedule by scheduled airlines, or similar events beyond our control. Such expenses are the responsibility of the guest.
Group Booking Policy
In the case of a group booking, the party leader shall ensure that each guest included within the group booking is aware of the Terms & Conditions and the party leader shall ensure that each guest complies with the Terms & Conditions as if the guest was also a party to the Contract. The party leader shall be responsible for the acts and omissions of each guest included within a group booking (including any failure by any such person to comply with any term of the Terms & Conditions).
Before certain tours, HC Bike Tours opens up advance reservations. An advance reservation accompanied by a USD 150 or EUR 150 deposit ensures priority booking status when the tour details are announced later in the year. The tour details will be sent by email to all holders of an advance reservation who will then have a 1-week period to confirm their reservation before tour booking is opened up to the general public. To confirm an advance reservation a final booking must be placed accompanied by an additional USD 500 or EUR 500 deposit.
To cancel an advance reservation, the cancellation must be confirmed in writing by the participant and sent to HC Bike Tours email. The USD 150 or EUR 150 advance reservation deposit won’t be refunded for any cancellation received.
Payment Terms and Cancellation Policy
To reserve a HC Bike Tours tour a deposit of USD 500 or EUR 500 per person is required. A reservation will not be considered to be finalized until and unless this deposit is received.
The balance of your payment is due 90 days prior to the tour departure date.
If for some reason you have to cancel your tour, the cancellation must be confirmed in writing by the participant and sent to HC Bike Tours email. The following charges will apply:
(a) if you cancel your tour more than 90 days prior to departure there is USD 150 or EUR 150 administrative cancelation fee,
(b) if you cancel your tour between 61 and 90 days prior to departure there is a cancellation fee of 50% of the original tour price,
(c) if you cancel your tour between 31 and 60 days prior to departure there is a cancellation fee of 75% of the original tour price.
(d) if you cancel your tour less than 30 days prior to departure there is a cancellation fee of 100% of the original tour price.
No exceptions made for injuries, personal health problems, work or travel related issues.
HC Bike Tours advises you to arrange your travel insurance at the time of reserving your tour and refer to your insurance company's cancellation/refund policy.
We accept payment by credit card via our PayPal account or direct transfer. Please note that an additional fee of 5% will be charged for payment by credit card.
Special Payment Terms & Cancellation Policy for Race Viewing tours
HC Bike Tours has no control over the races we plan to see and whether it takes place. If the event were to be cancelled this does not affect the remainder of the tour continuing as planned and does not allow the guest to cancel the remainder of the tour. HC Bike Tours will do their utmost to follow the itinerary as described however itinerary may be subject to change due to unforeseen circumstances, including actions by 3rd party suppliers.
The balance of your payment is due 120 days prior to the tour departure date.
Due to the huge spectator demand, limited hotel availability, and the advance payment expected by hotels during these events, the following special cancellation conditions will apply to all of HC Bike Tours Race Viewing tours:
(a) if you cancel your tour more than 120 days prior to departure there is USD 150 or EUR 150 administrative cancelation fee,
(b) if you cancel your tour between 91 and 120 days prior to departure there is a cancellation fee of 50% of the original tour price,
(c) if you cancel your tour between 61 and 90 days prior to departure there is a cancellation fee of 75% of the original tour price,
(d) if you cancel your tour less than 60 days prior to departure there is a cancellation fee of 100% of the original tour price.
Tours Alterations & Cancellation
HC Bike Tours reserves the right to make hotel and route modifications which become necessary due to circumstances beyond their control and undertakes to inform participants as soon as possible.
HC Bike Tours reserves the right to cancel the tour 30 days prior to the tour departure date. In these circumstances, you will be entitled to book any other available HC Bike Tours tour. If the cost is less, you will be refunded the difference, but where the cost is more, you will be expected to pay the additional cost, or alternatively, HC Bike Tours will provide a full refund of money already paid. This will constitute full settlement. Refunds are paid by direct bank transfer or Paypal.
HC Bike Tours is not responsible for expenses incurred in preparation for any cancelled tours, such as airline/rail tickets. HC Bike Tours recommends confirming your tour with us before making airline/rail arrangements that might be non-refundable.
In case of any inconvenience or grievance, the customer must immediately notify HC Bike Tours thereof first orally and, if resolving the issue fails, then, where possible, also in writing by e-mail so that HC Bike Tours could provide all conveniences for the customer in line with the tour description and the terms.
Participants are responsible for having adequate travel insurance covering accident, personal injury, loss of luggage and cancellation. HC Bike Tours is not liable for personal injury, death, damage to property or other loss whether arising from accident, cancellation, delays or any other matter beyond our control.
A valid passport is required to gain entry to countries outside your country of residence. Clients are responsible for ensuring that their passport is valid and also for ensuring they have the correct visa required to enter the country of the tour. Foreign nationals are advised to contact their local embassy to check their visa requirements.
Bike Rental Terms & Conditions
The customer is responsible for any and all damage once rental bikes are received by guests. This includes but is not limited to any form of theft and damage to the rental bike.
By agreeing to these Terms & Conditions I confirm that I have also read and agree to the HC Bike Tours Waiver & Release from Liability.
I have read and agree to the HC Bike Tours Terms & Conditions.
Terms & ConditionsHC Bike Tours Waiver & Release from Liability
ACKNOWLEDGEMENT, WAIVER & RELEASE FROM LIABILITY
I agree to comply with all road rules and regulations, and all lawful instructions and directions of HC Bike Tours, its directors, officers, employees, contractors, and volunteers (collectively the Organizer) during the tours organized by HC Bike Tours (the Tour). If I fail to comply with the road rules and regulations, and instructions and/or directions of the Organizer, I will not be permitted to ride or continue to ride.
I acknowledge that cycling can be an inherently dangerous activity. I recognize that there are risks and hazards specifically associated with this activity, including the possibility or injury and death and loss and damage both to myself and my possessions. I therefore release the Organizer of any liability resulting from injury, death, loss or damage during the Tour.
I understand and acknowledge the dangers associated with the consumption of alcohol or any mind-altering substance before or during any cycling activity. I accept full responsibility for injury, loss or damage arising from consumption of alcohol or any mind-altering substance.
If I suffer any injury or illness, I agree that the Organizer may provide evacuation, first aid and/or medical treatment at my expense and my acceptance hereof constitutes my consent to such evacuation, first aid and/or medical treatment.
I acknowledge that I have sole responsibility for my personal possessions and sporting equipment, or any items rented from Organizer during the Tour. I acknowledge that if the Organizer performs any repairs or work on my bicycle or other equipment the Organizer does not offer any guarantee in respect of that work.
For myself, my executors, administrators, heirs, next-of-kin, successors and assigns, I hereby:
(a) waive and release all claims I may have against the Organizer or any one or more of their executors, administrators, heirs, next-of-kin, successors and assigns including any or all claims for injury, loss or damages caused by negligence of any of the above arising out of my participation in the Tour, together with any costs including legal fees that may be incurred as a result of such claim whether valid or not; and
(b) indemnify and hold harmless the releases and each of them against any such claim that I or any one or more of my executors, administrators, heirs, next-of-kin, successors and assigns may have or assert and against any costs including legal fees with respect thereof
(c) acknowledge that if I were to assert a claim such claim would be subject to the exclusive jurisdiction of the laws of country where Organizer board is located.
I acknowledge that I have read this assumption of risk. I fully understand its terms and that I have given up substantial rights by agreeing to it. I accept this document freely and voluntarily without any inducement made to me and intend my signature to be a complete and unconditional release of all liability to the greatest extent allowed by law.
I have read and agree to the HC Bike Tours Waiver & Release from Liability.